FREQUENTLY ASKED QUESTIONS

 

Adding a Person

Aliases

Managing Timelines

Out of Resources

Reinstalling Relatively Yours

Adding a Marriage

Backup

Medical History

Person Not in Tree File

Scanning Photographs

Adding Personal Details

Blob Has Been Modified

Modifying Charts

Place Name Resolution

Too Many Images

Adding Children

Delete a Person

On This Day

Printing on Both Sides

Unexplained Conditions

Adoptions

Latest Version

Opening a Database

Proxy Servers

Which Database 

 

Aliases

Select the individual whose name has been changed, then right click and select Add a New Alias. When the Add Alias window is displayed, then enter the name after the execution of the Deed Poll in the Name box, and then click anywhere in the Type box and select Legal Name (name changed by Deed Poll). As this name is now her legal name, also check the Designate this Alias as the name of record.


Once the new alias has been added, the sequence of aliases is presented. Make sure that they are in the correct chronological sequence, and that the name type is correct (if the name type is incorrect for any of the names, this can later be changed by editing the bio details for the name whose type is wrong and clicking on the Name button to the left of the name field in the edit bio screen).


Once the aliases have been sequenced, then you will be asked to verify that any children are in the correct sequence.

Adoptions

1. Enter the individual under the name used when he/she was born (e.g. Mary Collins), recording her biological parents (e.g. Tom Collins and Jean Collins) and specifying a Relationship type of Natural on the Biographical Details form.

 

2. Enter another individual under the name he/she used after the adoption (e.g. Christine Cooper), recording her adoptive parents (e.g. William Cooper and Sarah Cooper), and specify a Relationship type of Adopted on the Biographical Details form. If, as is often the case, the biological parents divorce and the custodial parent remarries (e.g. Jean Collins marries Harold Sharp then, when adding the adoptive parents, enter the names used after the remarriage (Harold Sharp and Jean Sharp).

 

3. When saving the biographical details of the individual in step 2, a prompt will be displayed asking Has this person been previously recorded with different parents? Respond Yes and select the individual created in step 1. The necessary linkages will be established between the natural and adoptive parents/child.

 

The individual can be accessed by both natural and adoptive names, but all subsequent events (marriage, death etc) should be added to the adopted child. This should normally occur if every event is entered under the name used by the participant at the time the event occurred.

Backup

Most error messages indicate that RY was unable to create the backup archive on the specified media. If you are backing-up to diskette, then the most likely things to check/try include –

(a)   verify that the diskette is write enabled;

(b)   verify that the CD is a CD-W (writable) or CD-RW (rewritable)

(c)   verify that the CD is blank or that there is enough room on the CD to hold the backup

(d)   try replacing the ouitput medium (i.e. it could be faulty).


If these simple checks do not get you anywhere, try a backup to your hard disk. This will verify that the RY application is functioning correctly.


To send the backup to your hard disk, specify an appropriate drive and folder on the relevant Backup wizard page. For example, if your hard-disk is drive C: and you have a temporary folder named \Temp, you would enter C:\Temp - the base name can remain the same. The backup will proceed as normal, however it will not ask to swap diskettes.


If the trial backup to your hard disk works correctly, then it would indicate that the diskette media or drive are at fault. This can be verified by using Windows Explorer or your CD software to copy the backup file from the hard disk to your desired output media.

 

To backup straight to CD, when you get to the "Specify the backup destination" click the dotted tab and select your CD drive letter from the drop down menu.  Also you must have a CD in & spun up or you will get the error message. The CD\RW disc has to be formatted as a "Direct CD" to enable your computer to use it like a small hard drive.(That's if your cd writer software has this option).


If the trial backup to your hard disk also fails, then send the Backup.Log file to support@relativelyyours.com, along with details of the failure.

Which database to use?

A sample database is provided in C:\Program Files\Computability\Relatively Yours 3\Sample. This sample database is intended to help you explore RY3 and to become familiar with its capabilities.

IT IS NOT INTENDED TO BE THE DATABASE WHERE YOU RECORD YOUR FAMILY INFORMATION.

To record your family data, you first need to define a database to hold family members and their relationships.

 

This can be done from the Open Database screen that comes up whenever RY3 is started, after Tips, by  clicking on "Create a New Database" before selecting OK. This will initiate a wizard that guides you through the steps necessary to create a new database. It is suggested that C:\RY3 is used unless there is a pressing reason for doing otherwise.

 

If the message comes up "This path already exists", then you probably have created a new database before. You will certainly have done so if you continue and the message "Folder C:\RY3 already contains a Relatively Yours database", so creating it again is not relevant.

 

Once you have created a new database, the button alongside "Open Last Open Database" in the Open Database window will refer to C:\RY3 the next time you start RY3.

 

Note, if this is not occurring because of your previous difficulties, then you can open this database in the Open Database window by clicking on the Browse for an existing database in the Open Database window. Make sure that when you select the database folder you actually open it by double clicking so that the sub-folders Dict. MMedia, Reports, Temp and Thbnails are visible before clicking OK.

 

On this Day

Once your database is opened, the first thing that happens is a list of anniversaries occurring today will be presented. This initially will include some non-family events, called timelines. If you only want to show family events in this window, make sure that your mouse is positioned in the On This Day window, and then click the right button on you mouse "right click". An action menu will be presented and clicking on Included Timelines will deselect timelines.

 

This "right click" is a basic philosophy of RY3. First you display the data that you want, then clicking the right mouse button will reveal an action menu that normally allows you to modify the data displayed.

 

When the On This Day window is closed, a blank screen will appear. There is a Menu Bar on the top line of the screen and a Toolbar underneath it. Anything on the Toolbar is available on the Menu Bar, but normally the Toolbar is used.

 

Adding a Person

Click on Person, for that is what you are initially concerned with. An Open Person box that allows you to enter the name of a person is presented. This is used regardless whether the person is on the file or whether you are adding a new person.

 

Let us assume the latter case, as would occur when a new database has been created. Type in your name in the Open Person box as it was when you were born, then click OK.

 

A Browse window will be shown. This is because RY3 checks the database for any occurrence of the entered name. It always appears if there are no matches or multiple name matches. This is to give a check to ensure that the name has not been entered before.

 

The Browse window comprises several parts. At the bottom is the name you are searching for. It can be altered if you made a mistake.  Above it is a white grid (or list) that would contain previous namesakes, but in an empty database this would contain no names. Above the grid are several buttons, but the one that most concerns us here is Add New Person.

 

If we are trying to add a name, and it is not there (the grid is empty), then we click on the Add New Person button so that we can add your name to the database. A box will pop up that allows you to enter sex (click on the field and highlight Female, Male or Unknown from the drop-down list) and whether the person is deceased. Click OK, and a skeleton entry will have been added to the database.

 

The skeleton will then be shown. This is the normal Biographical display, but as it is only a skeleton entry, we must add the basic biographical entry. so "right click" (click the right mouse button) . You could equally have clicked the "Actions" button on the Toolbar to reveal the Action Menu.  Highlight and click Edit Biographical Details, and the Edit Biographical Details screen will be shown. For further descriptions from this point, consult your manual starting page 59/60 or thereabouts. If there is something specific in there that you do not understand, please ask about it.

 

After you have entered your parental and birth information, and have clicked OK, the screen will return to the bio display screen.

 

Adding a Marriage

Assume now you want to record your marriage, so right click again, and select New Relationship, then  marriage from the Action menu, then proceed to fill in the name of your spouse. If he had not been added before, then the Browse for Husband screen will be presented. This is the same as the Browse screen discussed earlier. If the spouse is not displayed on the grid, then he must be added, so click on Add New Person and add the skeletal details. RY3 will then ask you to enter the details of the marriage, so do so.

 

To add bio details of your spouse, you could click on the blue hyperlink (underlined name) alongside "Married To" and your husband's bio screen will be displayed. Right click and edit his bio details. Equally, you could have displayed his bio screen by clicking on Person on the Toolbar and entering his name, but using hyperlinks is quicker if they are available and relevant.

 

Adding Children

To add children, make sure one of the parents is displayed, then right click and select New Child, then select the name of the other parent. Then enter the child's name as he was born, including surname, in the Select New Child window. The system will again check for existence of similar names on the system in what should be now a familiar Browse window. Click Add New Person, add the skeletal details but this time you will be given the opportunity to add the child's bio details before returning to the parent's bio display.

 

Additional children can be added in the same way.

 

Adding Personal Details

To add history (constructed narrative about a person), objects (i.e. physical reminders) or reference material (raw information), click on the appropriate entry in the navigational panel on the left, and right click to invoke the text editor.

 

Similar procedures are available for photographs - select Portfolio from the navigation panel on the left, and right click.

 

Blob Has Been Modified

Sometimes, when the text editor has been abnormally shut down, the following error might occur:

DATA ENGINE ERROR

BLOB HAS BEEN MODIFIED
BDE ERROR 13058

To correct, go to the File Menu, then Database Tools then select Rebuild and click on Compact database. This will repair the text file, but the narrative in which the error occurred will be deleted.

Delete a Person

Display the person (or an alias) whom you want to remove, then make sure that
the name to be deleted is on top of the bio display, then click on the Person Menu (on the upper line of the screen), and select Delete from the drop-down menu that presents itself. If there is more than one alias to be deleted, repeat the process.

Latest Version

To install the latest version of Relatively Yours from the Internet:

  1. On the website www.relativelyyours.com, click on the underlined Download to access the Download page.
  2. Then click on Update for Relatively Yours 3 for Windows 95/98/20000/NT/XP
  3. Next click on the underlined RY3Update.exe.
  4. This will open a File Download window. Select to "Run this program from its current location".
  5. A window showing download progress will now be shown. Do not select "Close this dialog box when download is complete" but wait until 100% is achieved. Depending upon the speed of your modem and connection, this could take half an hour.
  6. Respond by clicking the Yes button on the Security Warning screen  when asked "Do you want to run and install "RYUpdate.exe"
  7. The next window shown is the WinZip Self Extractor dialog. It asks you to specify the unzip to folder - this is set as default to "C:\Program Files\Computability\Relatively Yours 3\Bin". Unless you initially installed RY3 into a folder other than the install default "C:\Program Files\Computability\Relatively Yours 3" folder, then accept this default too. Otherwise substitute your folder name before the "\Bin".
  8. Then click on the Unzip button. The 4 files RY3.exe, RY3OTD.exe, RY3RES.dll and Update Information.txt will be copied to the \Bin folder, overwriting the previous version of the program files.
  9. Restart RY3. If Help Menu | About Relatively Yours 3 does not shows the same version as that on the website, then you now have the latest version of RY3 installed on your computer. If this is not so, then you have more than one version of the program on your computer, which you must resolve.

Managing and Creating Timelines

1.   Certain timelines are included within Relatively Yours, and can be found in the \Timelines folder on your RY3 CD. The mechanism to manage timelines is located in the Resources Menu | Timelines – clicking the right mouse will reveal an action menu that includes the option to Manage Timelines – here timelines can be removed from those currently displayed, or different ones imported from the CD.

2.   Timelines can be created from your data by using the Export as Timeline action item from either the Family | Chronology or Person | Chronology pages. The output can be saved in text format or various database formats (Paradox or dBase) by selecting from such options in the "Save as Type" drop-down box. The Paradox format is preferred. The layout timelines are exported in is the same format required for input. In the case of text format, you will also notice a file with the same name but .sch extension. This is a schema file which defines the layout of the text file. A technical description of this file can be found in the Help file - search for "sch". Once created, the timeline can be managed in or out in the same fashion as the timelines supplied with the system.

3.    To create a timeline from scratch, export a chronology timeline that has only one event, labelling it as you intend for its final use. Then import this timeline from Resources Menu | Timelines. Right click reveals the action menu. Use the Edit Existing timeline to modify the first event to what it should be in your new timeline. Then use the Add function to add successive timeline entries until the timeline is complete.

Medical History

Medical history can be handled in several ways

Modifying Charts

There are several ways that you can maximise the use of space when printing charts.


First,  display your chart. For the purposes of discussion, I am assuming the topic is the drop-down chart, but it also applies to the Tree and Direct Line formats. Then click on Margins to show how the boxes will fit in on a page.


Options | Include | Chart Layout | Advanced | Boxes and Lines will allow you to set box colours, shape (rectangle or rounded rectangle), and style, width, colour of box borders, separately for males, females and spouses. And the style, width, colour of lines connecting boxes. Options | Include | Chart Layout - various options here effect the size of boxes.

1.      Minimise the information that you are including if you want to limit the size of the chart. Note however, that not including some information such as Life Span may reduce the usefulness of the charts.

2.      If life span is included, to select to format name and life span on separate lines will minimise the width of boxes, but adds height to each box. Conversely, to have name and life span on the same line will minimise box height but make the boxes wider.

3.      The inclusion of shadow effect on boxes has no impact on chart size. 4. If you are only including one text line in the box, then using the same height for all boxes will make no difference. If you are including more information, it will make no difference to the depth of the chart unless all at one generation have the same level of detail.

4.      Choosing not to have all boxes the same width will minimise chart width, but will lose some symmetry.

5.      Optimising blank space will cause RY3 to take a second pass over the chart to see whether it can reduce distances between boxes. In Design mode (click on the design button on the chart toolbar), it is possible to manipulate individual boxes and lines.

·        Select a particular box (or a line, which is just a flat box) with the  left mouse.

·        Then right click to reveal the action to Edit Shape - here there are options that control the appearance of the box - Format, Text (font, alignment), Image (placement of passport photo), gradient (allows the box colour to blend from one colour to another), Shadow (control it around the box).

·        Holding onto a box with the left mouse will allow you to drag the box (and all its underlying boxes) around the screen, allowing you to minimise page overlap.

·        Box boundaries can be altered by using the drag handles at strategic positions on the perimeter.

·        Lines can be extended by using the drag handles - they are just more difficult to select than the larger boxes.

 

There are a lot of options - it just takes some experimentation to find out those that will benefit your particular circumstance. But there is no universal panacea - the nature of the chart dictates that a perfect solution may not be found.

Opening a Database

When, in File | Open,  you select a folder in which a database exists, the folder must be opened. There is a database in C:\UserData\Appleyard, but selecting it alone will not access it.

The folder icon must be opened (by double clicking on the folder name) to access the database i.e. the subsidiary folders must be visible.

Conversely, when trying to create a new database, File | Database Tools | New, the folder selected must not have the subsidiary folders visible when it is opened.

Out of Resources

The situations may arise that would seem to be associated with lack of resources.

Person does not exist in the tree file

To be able to display the descendants of an individual, that individual must be first in a defined family.

 

To do this, click on the family menu (on the top line of the screen), and select New. Then enter the name of the oldest person in the ancestral line of the person in question, enter a report title and click OK. A family will be then built, and the descendants will be available for anyone within that family.

 

Should you be tracing multiple ancestral lines, a family will have to be defined for each line, so that all descendants of each patriarch/matriarch can be grouped together. Consequently, a person can exist in multiple families.

 

As research into the family tree proceeds, it is quite usual to find an earlier ancestor than the one recorded as the patriarch or matriarch in a family. The Replace Patriarch facility on the Family Menu (top line) enables this earlier ancestor to now become the family head.

Printing Double-Sided on Simplex Printers

On those occasions when you want to print on both sides of the paper but your printer does not have duplex capability. save the report as an .RTF file, and then print from Microdoft Word. When the Print window comes up, select Even Pages in the Print drop-down box (All Pages in Range is the default). Once the even pages are printed, turn the ouput over and put it back in the input hopper (top of page as the leading edge) and click Print again. This time, select Odd Pages. If printing multiple copies, make sure that Collate is turned on.

 

Proxy Servers

RY3 does no active detection of internet links. It simply initiates network communication which is handled by the underlying operating system. If we knew what was not operating than perhaps we could provide some suggestions.

 

If you are accessing it through cable you are probably accessing the internet through a proxy server. A common form of connection to AOL is also through proxy servers. Go to Tools Menu | Advanced | Internet and make the necessary specifications. You will have to consult your cable company or your Internet Service Provider for the Address and Port settings.

Re-Installing Relatively Yours

Follow these steps EXACTLY.

 

Make sure that RY3 is not running.

First we must remove all traces of RY3 from your system, but leaving any of your family data in C:\RY3 (or whatever folder you have placed it). We are also being cautious, by saving certain information so that can be restored if necessary.

  1. Go to Start | Settings | Control Panel | Add/Remove Programs, and remove Relatively Yours 3.
  2. Open Windows Explorer.
  3. Create a folder C:\SharedBackup
  4. Copy the contents of the folder C:\Program Files\Computability\Relatively Yours 3\Shared to C:\SharedBackup
  5. Locate the folder C:\Program Files\Computability, and delete it and all its sub-folders. However, do not delete if the folder holding your family data is subsidiary to C:\Program Files\Computability.
  6. Use the Tools | Find | Files or Folders function of Windows Explorer to locate any occurrences of RY3.EXE, RY3OTD.EXE and RY3RES.DLL. If any of these are found, delete them.

Now install RY3.

  1. Place your RY3 CD in your CD drive, and run Setup.exe from that drive, accepting default locations unless there is a pressing reason to do otherwise. Do not start RY3.
  2. Copy the contents of C:\Shared Backup to C:\Program Files\Computability\Relatively Yours 3\Shared, responding Yes when asked whether you want to overwrite existing files. This will restore the shared files to your previous settings.
  3. Download the latest update from the website www.relativelyyours.com, and then run the self-executing zip file RY3Update.Exe, accepting default target location unless RY3 was installed in a different folder in step 1 above - this will overwrite the program files.

Click on Start (bottom left of the screen), then Run then enter "C:\Program Files\Computability\Relatively Yours 3\Bin\RY3.EXE" -r  Note that the quotes are important. Then click OK and this should force registration.

 

After you get Relatively Yours 3 running, in future start it as you would normally  by clicking on the icon on the desktop.

Scanning Photographs

The way RY3 associates images to people is through the Portfolio, and, more specifically, the External  File reference entered when a portfolio object is created.

Many people generally find it best to use their preferred scanning program to scan a photograph and save it in a specific folder making sure that the folder is included in Tools Menu | Preferences | File Locations | MMedia. One numbering convention is to record the photos is to name them F123_1.jpg, where F stands for photograph, P for painting, S for sculpture etc. the 123 is their RIN number within RY3, and the _1 is a sequential number depending upon the number of photographs scanned for that person. But any other system is equally valid. Scan at 300dpi and save in high resolution .jpg, but you can make your own choice.

Once the photos have been scanned, open up the person in RY3, select Portfolio, then browse for the image just scanned using the Scan button in the External File reference field. Add the other details, caption, click on the Detail button to identify the individuals within the photograph.

Too Many Images

If you are unable to open a narrative for an individual, there are too many embedded images (or an overly large one) into the History, Objects or Reference text. Regardless of the original image format, within the .rtf-style narrative photographs are stored in .bmp format, which can be very large.

 

If this is the case, close all other programs to maximise available memory, and try again. If you can open the narrative in question, then remove a photograph. Reduce all photographs in size before inserting them in the narrative, to minimise the size of the bit maps.

 

If this fails, try the following:

If the above process fails to remove the entry, then send Computability a copy of the TEXT.DB and TEXT.MB files and advise the name reference of the failing person.

Unexplained Conditions

If any unexplained condition occurs,

If the condition persists, send Computability a copy of the backup as an attachment to an eMail that explains exactly what happens and with whom.

Place Name Resolution

The automatic resolution applied to incoming place names in a GEDCOM file resolved the string "Footscray, Vic, Aust" to "Footscray, Vic, Aust, AVN, UK". The reason for this was that the "Aust" node was able to be matched exactly to a place known as Aust in Avon, UK. This is an unfortunate mapping which in a real situation you would need to either a) prior to import replace all occurrences of word "Aust" in the gedcom file with "Aus" or "Australia"; b) temporarily remove/rename the Aust place; or c) disable the Create Structured Place Formats option in the Import wizard, and manually resolve place names after import.

Yours,  Relatively Yours II and Relatively Yours 3 are trademarks of Computability Pty. Limited. All other products mentioned are registered trademarks or trademarks of their respective companies.

Questions or problems regarding this web site should be directed to admin@relativelyyours.com.
Copyright (c) 1998-2003 Computability Pty. Limited. All rights reserved.